Customer story
Stoddart
How Stoddart modernised to a cloud-first backup strategy — consolidating two legacy systems, removing on-prem tape hardware, and gaining ransomware-resilient recovery.
“TIMG provides excellent support and onboarding solutions. The team were more than happy to work with us while designing a solution and providing trial access during our proof-of-concept stage.”
Two → one
backup systems consolidated
Zero
on-prem tape hardware to maintain
Immutable
cloud backups + offline tape copy
The challenge
Stoddart was running two separate backup systems — Veeam and Backup Exec — without fully leveraging Veeam's capabilities. Over time, processes had become outdated and cumbersome, and the business was still maintaining on-prem tape hardware to meet its long-term data-retention and compliance obligations.
The solution
Stoddart engaged BackOnline, a TIMG company. Our cloud specialist Jake Ellingham and his team reshaped Stoddart's approach, starting with a proof-of-concept trial to validate a move to cloud-based backup. The POC proved technical feasibility and gave the team the confidence to present a robust, modernised backup strategy to the wider business. With some initial reservations about moving to the cloud, Jake and his team were transparent and proactive — providing detailed cost forecasts and clear technology outcomes that addressed concerns and secured buy-in from all stakeholders. To replace the on-prem tape backups while maintaining compliance for long-term retention, BackOnline added a managed cloud-to-tape retention service — writing tapes from the cloud backups using TIMG's extensive tape capabilities, so Stoddart no longer maintains any on-prem tape hardware.
How it works
Using Veeam, incremental backups of Stoddart's critical infrastructure run regularly and transfer securely to TIMG's immutable cloud storage, providing a reliable restoration path in the event of a disaster or ransomware attack. Periodic full backups are created in the cloud and de-duplicated to keep storage costs to a minimum. On a set schedule, BackOnline writes a full backup copy to tape for long-term retention in a secure, environmentally controlled vault. If a restore from tape is requested, we quickly restore the data back to Stoddart's performant cloud storage for retrieval.
The results
- Consolidated two legacy backup systems into a single, modern Veeam-based strategy
- Simplified day-to-day operations and improved restoration capabilities
- Eliminated on-prem tape hardware while maintaining long-term retention and compliance
- Ransomware-resilient, immutable cloud backups with a secure offline tape copy
- Cost-optimised cloud storage through de-duplication
- Full stakeholder buy-in through transparent cost and outcome forecasting
Solution designed and implemented by our senior engineers.
Could we do the same for you?
Talk to our Australian team about protecting and recovering your business-critical data.