Security & trust, built in from the ground up.
BackOnline protects data that matters. Here's how it's encrypted, stored, controlled and independently governed — and how your security team can verify it.
Certified information security
Backed by TIMG's certified information management
BackOnline is a product of TIMG (The Information Management Group Pty Ltd), which holds ISO/IEC 27001:2022 certification. TIMG manages sensitive records for corporate and government clients that demand the highest levels of information security and governance — and BackOnline is built and operated within that framework.
ISO/IEC 27001:2022 certified
TIMG holds ISO/IEC 27001:2022 certification for its information security management system.
AFP-checked personnel
All TIMG staff are Australian Federal Police (AFP) checked.
Trusted by government
TIMG safeguards sensitive records for corporate and government clients across Australia.
Veeam Data Cloud security
How your data is protected across our Veeam Data Cloud products
Our Microsoft 365, Salesforce and Entra ID products run on Veeam Data Cloud — from Veeam, the #1 global leader in data resilience — with security built in at every layer.
Encryption & key management
Your backups are encrypted in transit and at rest. Veeam Data Cloud for Salesforce adds three-layer encryption with AWS bring-your-own-key (BYOK) for full control.
Australian data residency
Choose the region your backups are stored in, keeping data onshore to meet Australian data-sovereignty and sector requirements.
Immutability & retention
Immutable, versioned backups mean data can't be silently altered or deleted, with retention policies to meet your compliance needs.
Access control & audit
Role-based access with MFA and SSO, plus audit logging across your environment for governance and investigations.
Independent backup is part of a resilient security posture
Microsoft and Salesforce keep their platforms running, but protecting and recovering your data is your responsibility. Independent, immutable backups are your defence against ransomware, accidental deletion and retention gaps — and they're recoverable fast when it matters most.
Have a security question?
Talk to our Australian team about how BackOnline protects your data.
BackOnline is a product of TIMG (The Information Management Group Pty Ltd), a specialist information-management provider. Security questions? Contact us.